Welcome to Makka Aquarium! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these carefully before making any purchases or using our services.

1. Acceptance of Terms
   By using our website, you acknowledge that you have read and agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please discontinue using our website.

2. Eligibility
   To use Makka Aquarium’s website and make purchases, you must be at least 18 years old or have parental or legal guardian consent. You agree to provide accurate, up-to-date information during registration and checkout.

3. Orders and Payment

• Placing Orders: All orders placed on Makka Aquarium are subject to product availability. We reserve the right to cancel or limit any order at our discretion.
• Pricing: All prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated. While we make every effort to ensure pricing is accurate, we reserve the right to correct any pricing errors.
• Payment Methods: We accept payments through various methods, including mobile banking, credit cards, and cash on delivery. All transactions must be completed through approved channels listed on our website.

4. Delivery

• Service Area: We deliver to specified locations across Bangladesh. If your address is outside our delivery area, we will notify you.
• Delivery Time: We strive to deliver orders promptly, but times may vary depending on location, product availability, and other factors. Makka Aquarium is not liable for any delays.
• Delivery Charges: Any applicable delivery charges will be displayed at checkout and may be subject to change.

5. Product Availability and Substitutions
   We make every effort to ensure products listed on our website are available. However, in the event of stock shortages, we reserve the right to substitute unavailable items with similar products of equal or greater value. You will be notified of any substitutions before your order is processed.

6. Returns and Refunds

• Return Policy: If you receive a damaged, defective, or incorrect product, you may return it within 7 days of receipt for a refund or exchange. Please contact our customer service team to initiate the return process.
• Refunds: Refunds will be processed using the original payment method or as store credit, depending on the payment type used. Refund processing times may vary.

7. Cancellations

• Order Cancellations: You may cancel your order before it is dispatched for delivery. If the order has already been dispatched, you can refuse delivery, and we will initiate a return and refund process.
• Makka Aquarium Cancellations: We reserve the right to cancel any order due to unforeseen circumstances, pricing errors, or product availability issues.

8. User Accounts

• Account Responsibility: You are responsible for maintaining the confidentiality of your account and password. Any activity conducted through your account is your responsibility.
• Account Suspension or Termination: Makka Aquarium reserves the right to suspend or terminate user accounts at our discretion if any violation of these terms or misuse of services is detected.

9. Intellectual Property
   All content, images, designs, and trademarks displayed on the Makka Aquarium website are the intellectual property of Makka Aquarium or our partners. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.

10. Limitation of Liability
    While Makka Aquarium strives to provide accurate product descriptions and pricing, we do not guarantee that all information will be error-free. We are not liable for any direct, indirect, or incidental damages arising from the use of our website or services.

11. Third-Party Links
    Our website may contain links to third-party websites for convenience or informational purposes. Makka Aquarium is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage users to review the terms and conditions of these external sites.

12. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Bangladesh.

13. Changes to Terms
    Makka Aquarium reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes acceptance of any updated terms.

14. Contact Us
    If you have any questions or concerns regarding these Terms and Conditions, please contact us through our customer service channels.

Thank you for choosing Makka Aquarium. We are dedicated to providing you with high-quality products and excellent customer service.